Review - Pares in Baste in Butuan City

Pares or in English beef stew is here in Butuan City through Pares ni Baste.  Their food is affordable and customer service is commendable.  Here are some of the photos that I took.  I guess you need to check them out for yourselves so you will know what's inside the plastic bags, hehehe.

You can check them out across Butuan Doctors Hospital along JC Aquino Avenue and their newest branch at Montilla Boulevard across Butuan Mega Hardware.

LAZADA Review - Ordering and Request for Refund Process

I have been ordering from Lazada since last year --- from diapers, scents, hand mixer, then recently phones. Those orders were qualms-free. Until...

Last March 3, 2017, I ordered a Lenovo Vibe Shot at 7,795Php with free powerbank. It comes with 32GB memory and it has 16mp for its camera. I was quite excited because it was very sleek and the specs are all that I have been hoping for. It even came to my mind to also write a review.  However, just few weeks after, I noticed that the network signals (dual-sim as it is) are sometimes gone and back again. I tried to Until the signals were totally gone! Zilch! Nada! I was forced to buy a very basic phone at 499Php just for me to receive texts and calls. So here is my Lazada convenient inconvenience experience with them.

April 26. I returned the item through their LBC return facility. I was glad it was just a few meters away from our house. It was fuss-free and was given a return form with its corresponding return reference number. That evening, I immediately sent through email the return item reference number to Lazada.

May 3. I received an email from Lazada that they have received my returned item and that my refunds is forwarded to the 'Refunds Team'.

May 6. I received another email response after my follow-up that my refund is on queue.  Contrary to their FAQ on refunds, processing refunds when a customer paid cash on delivery only takes 1-2 days.

May 8. I received a call telling me they sent me the LBC details to my email and that I should check my inbox or spam folders for the refund and even sent me a google verification yet no confirmation still of my refund!

May 9. No word from Lazada considering I sent them 3-4 emails to follow up my refund.

May 10. No word from Lazada still...Haist.

May 11. I called Lazada asking on the status of my refund and once again was told that they have already forwarded my concern to their Payments Team. The same yiddi yaddah. I told them that I need my refund today. After 2 hours I received an email informing me that they will be sending my LBC remittance details within the day, fingers-crossed.

Their customer service is very poor in relation to providing exact resolution to your problem yet in all fairness, I can say how calmly they handled my rant.

So what now?  After 15 grueling days, I finally got my Lazada refund thru LBC remittance.

This experience really traumatized me big time and tested my patience.  I guess I will no longer buy gadgets online (save from the Gigaset Me Pro) that I have already ordered and now on the process.

At the end of the day, shopping online is a big risk although very convenient. Just hoping it won't be a ticket for inconvenience and stressful life.